Terms & Conditions
Effective Date: October 8, 2026
Welcome to Essence of Maat. These Terms & Conditions govern your use of essenceofmaat.com and your purchase of products and services offered through our website.
By accessing, browsing, or purchasing from our website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or place an order.
Essence of Maat may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date.
1. About Essence of Maat
Essence of Maat is an online lifestyle and wellness brand offering thoughtfully crafted skincare, home, and wellness goods, including products inspired by ancestral ingredients, traditions, beauty, balance, and intentional self-care.
Our products are created to support everyday self-care and personal well-being. They are not intended to replace professional medical, dermatological, nutritional, or other professional advice.
2. Use of Our Website
You agree to use essenceofmaat.com only for lawful purposes.
You may not:
- Use the website for fraudulent or unlawful purposes.
- Attempt to gain unauthorized access to our website, systems, or accounts.
- Interfere with the operation or security of the website.
- Copy, reproduce, distribute, or exploit website content without permission.
- Submit false, misleading, or fraudulent information.
- Use our website or content in a manner that infringes upon the rights of Essence of Maat or another person or business.
We reserve the right to refuse service, restrict access, or cancel an order when reasonably necessary to protect our business, customers, website, or community.
3. Product Information
We make every effort to provide accurate product descriptions, photographs, ingredients, sizes, prices, scent profiles, and other product information.
However, slight variations may occur due to:
- Natural ingredients
- Handmade or small-batch production
- Lighting and photography
- Differences between screens and devices
- Seasonal ingredient or packaging changes
The appearance, color, texture, aroma, or consistency of a product may vary slightly from images shown on our website.
We reserve the right to correct errors, update product information, or discontinue products at any time.
4. Skincare, Wellness & Product Use
Our products are intended for their stated purposes and should be used according to the directions provided with the product.
Before using a new skincare, body-care, fragrance, herbal, or wellness product, we recommend reviewing the ingredient list and following the product’s instructions.
If you have known allergies, sensitivities, medical conditions, are pregnant or nursing, take medications, or have other health concerns, consult an appropriate healthcare professional before using products that may affect you.
Always perform a patch test when appropriate, particularly when trying a new topical product.
Discontinue use if irritation or an adverse reaction occurs.
Essence of Maat does not guarantee that a product will be suitable for every individual or that a particular cosmetic, wellness, or personal-care result will occur.
Our products and website content are not intended to diagnose, treat, cure, or prevent disease.
5. Orders & Order Acceptance
Placing an order through essenceofmaat.com constitutes an offer to purchase the products selected in your order.
After placing an order, you may receive an order confirmation. An order confirmation does not necessarily mean that Essence of Maat has accepted the order.
We reserve the right to:
- Accept or decline an order.
- Limit quantities.
- Cancel an order because of inventory availability.
- Correct pricing or product-description errors.
- Cancel orders that appear fraudulent or unauthorized.
- Cancel orders when an item becomes unavailable.
If we cancel an order after payment has been processed, we will issue an appropriate refund to the original payment method.
6. Pricing & Payments
All prices displayed on our website are in U.S. dollars unless otherwise stated.
Prices, promotions, discounts, and product availability may change without notice.
Applicable taxes and shipping charges will be displayed during checkout when required.
Payments may be processed through third-party payment providers. By submitting payment information, you authorize the applicable payment provider to process the transaction according to the payment information you provide.
Essence of Maat does not store your full payment-card information when payment processing is handled by a third-party payment processor.
7. Promotions, Discounts & Gift Offers
Promotional offers, discount codes, bundles, gifts, and special pricing may be subject to additional terms.
Unless otherwise stated:
- Only one promotional code may be used per order.
- Promotional offers cannot be applied retroactively to previous purchases.
- Promotional offers cannot be exchanged for cash.
- Offers may have expiration dates or product exclusions.
- Essence of Maat reserves the right to discontinue or modify a promotion when permitted by law.
Specific terms presented with a promotion will control if they differ from these general terms.
8. Shipping & Delivery
We currently ship eligible orders within the United States according to the shipping options displayed at checkout.
Shipping timelines are estimates and are not guaranteed unless expressly stated otherwise.
Once an order has been transferred to the shipping carrier, delays caused by the carrier, weather, natural disasters, transportation disruptions, incorrect addresses, or other circumstances outside our reasonable control may affect delivery.
Customers are responsible for providing an accurate shipping address.
If an order is returned to us because an incorrect or incomplete address was provided, additional shipping charges may apply before the order can be reshipped.
For complete information about returns, exchanges, and shipping, please review our Shipping & Returns Policy.
9. Returns & Exchanges
We want you to love your Essence of Maat experience.
Our returns and exchanges are governed by our Shipping & Returns Policy, which explains eligibility requirements, time limits, exclusions, and the return process.
Please review that policy before sending an item back.
Certain products may not be eligible for return or exchange for health, hygiene, safety, or other applicable reasons.
10. Subscriptions & Recurring Orders
If Essence of Maat offers subscription or recurring-order products, the specific subscription terms presented during enrollment will apply.
Before subscribing, customers will be provided with applicable information regarding pricing, billing frequency, renewal, and cancellation.
If a subscription automatically renews, applicable automatic-renewal terms will be presented clearly during enrollment.
Customers may cancel eligible subscriptions using the cancellation method provided by Essence of Maat.
For California customers, applicable automatic-renewal requirements will be followed. California law requires, among other things, affirmative consent to applicable automatic-renewal terms and accessible cancellation procedures.
11. Gift Cards
If Essence of Maat offers gift cards, additional gift-card terms may apply.
Gift cards may not be redeemed for cash except where required by law.
Lost, stolen, or unauthorized gift cards may not be replaced unless required by applicable law.
12. Intellectual Property
All content appearing on essenceofmaat.com—including but not limited to:
- Logos
- Brand names
- Product names
- Photography
- Graphics
- Illustrations
- Packaging designs
- Written content
- Product descriptions
- Website design
- Trademarks
- Trade dress
- Audio and video content
—is owned by or licensed to Essence of Maat unless otherwise indicated.
This content may not be copied, reproduced, modified, distributed, republished, sold, or used commercially without prior written permission.
Essence of Maat, its logos, product names, designs, and related brand elements may constitute trademarks or trade dress belonging to Essence of Maat or its respective owners.
13. User Content & Reviews
If you submit a review, photograph, testimonial, comment, social-media post, or other content to Essence of Maat, you represent that you have the right to submit that content.
By voluntarily submitting content for use by Essence of Maat, you grant us permission to use, reproduce, display, publish, and share that content for legitimate business and marketing purposes, subject to applicable law and our Privacy Policy.
We reserve the right to remove content that is unlawful, misleading, abusive, defamatory, discriminatory, fraudulent, or otherwise inappropriate.
14. Third-Party Websites & Services
Our website may contain links to third-party websites, applications, payment providers, social-media platforms, shipping services, or other external services.
Essence of Maat does not control and is not responsible for the content, privacy practices, security, availability, or policies of third-party websites or services.
Your use of a third-party service may be governed by that provider’s own terms and policies.
15. Privacy
Your use of essenceofmaat.com is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information.
Where applicable, Essence of Maat will provide privacy rights and disclosures required under California privacy law and other applicable laws. California privacy regulations require covered businesses to make their privacy policy readily accessible online.
Please review our Privacy Policy before using the website or submitting personal information.
16. Accessibility
Essence of Maat is committed to providing an inclusive online experience and making reasonable efforts to improve the accessibility and usability of our website.
If you experience difficulty accessing any portion of our website or need assistance, please contact us at:
Email: info@essenceofmaat.com
We welcome feedback that can help us improve the accessibility of our website.
17. Disclaimer of Warranties
To the fullest extent permitted by applicable law, essenceofmaat.com and its content are provided on an “as available” and “as is” basis.
We do not guarantee that:
- The website will always be available or uninterrupted.
- The website will always be free from errors or technical problems.
- Product information will always be completely free from errors.
- The website will be free from viruses or other harmful components.
- Products will produce a particular result for every customer.
Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or warranties that cannot legally be excluded or limited under applicable law.
18. Limitation of Liability
To the fullest extent permitted by applicable law, Essence of Maat and its owners, officers, employees, contractors, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or purchase or use of products.
Nothing in these Terms & Conditions limits liability that cannot legally be limited under applicable law.
19. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Essence of Maat and its owners, officers, employees, contractors, affiliates, and service providers from claims, liabilities, damages, losses, and expenses arising from your violation of these Terms & Conditions, misuse of the website, or violation of another person’s rights.
20. Force Majeure
Essence of Maat will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control.
These circumstances may include natural disasters, severe weather, fires, pandemics, government actions, transportation disruptions, labor disruptions, supply shortages, technology failures, power outages, or other events outside our reasonable control.
21. Governing Law
These Terms & Conditions are governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute will be handled in accordance with applicable federal and California law.
Nothing in these Terms & Conditions is intended to take away rights or remedies that consumers cannot legally waive.
22. Changes to These Terms
Essence of Maat may update these Terms & Conditions from time to time as our business, products, services, or legal requirements change.
When changes are made, the updated version will be posted on this page with a revised Effective Date.
Your continued use of essenceofmaat.com after updated Terms & Conditions are posted constitutes acceptance of the revised terms to the extent permitted by law.
23. Severability
If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary, and the remaining provisions will continue in effect.
24. Entire Agreement
These Terms & Conditions, together with our Privacy Policy, Shipping & Returns Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and Essence of Maat regarding your use of the website and purchases made through the website.
25. Contact Essence of Maat
If you have questions about these Terms & Conditions, your order, or our policies, please contact us:
Essence of Maat
Website: essenceofmaat.com
Email: info@essenceofmaat.com
We believe commerce should be rooted in clarity, care, integrity, and respect. Thank you for choosing Essence of Maat and allowing us to be part of your everyday practice of sacred self-care.
A Sacred Return to Self.